Return & Refund Policy
At Gun EXY Sports, we strive to ensure customer satisfaction with every purchase. If you are not satisfied with your order, please review our return and refund policy below.
1. Eligibility for Returns
- Items must be returned within [number] days of purchase.
- The product must be unused, in its original packaging, and in resellable condition.
- Proof of purchase (receipt or order confirmation) is required.
- Certain products, such as customized items, clearance products, or perishable goods, may not be eligible for return.
2. Return Process
- To initiate a return, contact our customer support at [Insert Email/Phone].
- Ship the item to the return address provided by our support team.
- Customers are responsible for return shipping costs unless the item is defective or incorrect.
3. Refund Policy
- Once we receive your return, we will inspect the item and notify you of approval or rejection.
- Approved refunds will be processed within [number] business days and credited to the original payment method.
- Shipping fees are non-refundable, except for defective or incorrect items.
4. Exchanges
- We only replace items if they are defective or damaged. If you need an exchange, contact us within [number] days of receiving your order.
5. Non-Returnable Items
- Gift cards
- Downloadable software or digital products
- Perishable goods
- Customized or personalized items
6. Late or Missing Refunds
- If you haven’t received your refund, first check your bank account.
- Contact your credit card provider, as processing times may vary.
- If you still have not received your refund, contact us at [Insert Email].
7. Contact Us
For any return or refund inquiries, please reach out to us:
Email: Info@Gunexysports.com